Thomas B
REED CITY, MI | 2018 Chevrolet 2500HD SilveradoAugust 18, 2025
I got a call a day before alerting me to the parking lot revamp. When I arrived for service, it was a little chaotic with the road crew beginning to work. Some signage would have helped. I had a 9am appointment to check the front tire pressure sensor and inspect the brakes. It was almost 2 hours to get the diagnosis of installing a new sensor. You have a fancy new system of e-alerts similar to my pizza shop. The alert system is only good if your not stuck on step one for 2 hours. The store looks great, my sales guy did the obligatory fly by, its all good.
Response from CLASSIC CHEVROLET
August 19, 2025Thomas, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (231) 839-7231 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Michael M
MARION, MI | 2018 Chevrolet 1500 SilveradoAugust 10, 2025
I came in for a squealing noise on my driver side. After putting new brakes and rotors on the backend, then checking and seeing I needed front calipers. I was put into a 2026 Chevy Silverado loaner while they ordered the parts and did the work. My truck is back and driving and stopping amazingly and no more squeal.
Response from CLASSIC CHEVROLET
August 12, 2025Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jeffrey R
TROY, MI | 2021 Chevrolet CorvetteJuly 21, 2025
Had appointment for oil change. I waited in the dealership lobby. They finished the job and multipoint inspection in under an hour. They let me know what services would be required on my next visit.
Response from CLASSIC CHEVROLET
July 23, 2025Jeffrey, thank you so much for your positive comments about Classic Chevrolet - Service! Please don't hesitate to reach out if there's anything additional we can do for you.
Angela C
PARIS, MI | 2022 Chevrolet EquinoxJune 19, 2025
They are so helpful and kind. Answer any questions.
Response from CLASSIC CHEVROLET
June 20, 2025Angela, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Scott E
HOUGHTON LAKE, MI | 2025 Chevrolet Silverado 1500June 6, 2025
The transaction went very smooth. Thank you
Response from CLASSIC CHEVROLET
June 8, 2025Scott, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kristene H
LEROY, MI | 2021 Chevrolet TrailblazerApril 14, 2025
Prompt and friendly.
Response from CLASSIC CHEVROLET
April 15, 2025Kristene, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Tina S
CADILLAC, MI | 2025 Chevrolet TraxApril 9, 2025
Came in for service, left with a brand new car! I was toying with the idea of another used model, but Joel Clark said he could get me in a brand new Chevy Trax affordably. I have admired this car since I first saw it, esp in the beautiful green color he sent me. I am very happy with it!
Response from CLASSIC CHEVROLET
April 10, 2025Tina, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Bruce B
UNION CITY, MI | 2020 Chevrolet ExpressApril 8, 2025
On time, very efficient, very friendly. Took care of 3 out of 5 concerns. Thank you service department and salesman Thad.
Response from CLASSIC CHEVROLET
April 9, 2025We are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
Joyce V
CADILLAC, MI | 2025 Chevrolet Silverado 1500April 8, 2025
Everything was very professional.
Response from CLASSIC CHEVROLET
April 9, 2025Joyce, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Karl H
LAKE, MI | 2022 Buick EnclaveMarch 21, 2025
Very friendly people. I have tried other dealerships and NO! We do not get the same friendly and honest service elsewhere.
Response from CLASSIC CHEVROLET
March 21, 2025We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.